Privacy policy

Who is responsible

The data controller is Afrocentric Solutions Inc, [Registered office address, France: to be completed]. You can reach us about privacy at info@afrocentricsolutions.com.

What we collect

• Contact form: your name, work email, organisation (optional), the topic of your enquiry and your message.
• Newsletter: your email address.
• Technical data: our hosting provider records standard server logs (IP address, date and time, page requested, browser type) to keep the website secure and available.

This website does not use advertising cookies and does not build profiles of visitors.

Cookies

Nothing below runs until you choose it. Before you choose, no third-party script is loaded and no cookie from these services is set. Refusing takes one click, the same as accepting, and costs you nothing on this site. If your browser sends Global Privacy Control or Do Not Track, we treat that as a refusal and do not ask.

• Measurement: Google Analytics counts visits and shows which pages get read. Microsoft Clarity shows where people get stuck, through heatmaps and replays of how a page was used. Records are kept for 14 months.

Google and Microsoft act as our processors and may process data outside the European Economic Area under standard contractual clauses. Google's explanation is at policies.google.com.

You can change your mind at any time: review your cookie choice. Clearing your browser storage for this site also resets it.

Why we use it, and on what basis

• To reply to your enquiry and take the next steps you ask for: steps prior to a contract, or our legitimate interest in answering business enquiries (GDPR art. 6(1)(b) and (f)).
• To send the studio newsletter: your consent, which you can withdraw at any time (GDPR art. 6(1)(a)).
• To keep the website secure: our legitimate interest (GDPR art. 6(1)(f)).

Who receives it

Only the Afrocentric Solutions team and the service providers that host our website and process form submissions on our behalf, under contract and only on our instructions. We do not sell personal data.

Transfers outside the European Economic Area

Our website is hosted in South Africa, where form submissions are stored, and our operating office in Johannesburg handles enquiries. Where personal data leaves the EEA, we protect it with appropriate safeguards: [Safeguard used, for example the European Commission's standard contractual clauses: to be completed].

How long we keep it

• Enquiries: up to three years after our last exchange, unless a business relationship follows.
• Newsletter: until you unsubscribe.
• Server logs: as set by our hosting provider, and no longer than twelve months.

Your rights

You can ask to access, correct or delete your data, to restrict or object to its use, to receive it in a portable format, and to withdraw consent at any time. Write to info@afrocentricsolutions.com. You may also lodge a complaint with the French data protection authority, the CNIL (cnil.fr), or, for processing in South Africa, the Information Regulator (inforegulator.org.za).

Security

We use encryption in transit, access controls and reputable providers to protect personal data against loss, misuse and unauthorised access.

Changes

We will update this page if the way we process personal data changes, and change the date at the top.